If you are unhappy with our advice or any aspect of our services, we encourage you to contact us as soon as possible. We’ll do our best to resolve your concerns.

If you wish to register a complaint, please contact us:

In writing: The Compliance Officer, Aptus Wealth Limited, 2nd Floor, Afon Building, Worthing Road, Horsham, West Sussex, RH12 1TL

By phone: +44 (0)1403 732534

By e-mail: compliance.officer@aptuswealth.co.uk

Please be assured we treat complaints seriously. We have a complaints procedure and we can provide further details on request. If you do have a complaint, and you are not happy with our response, the Financial Ombudsman Service (FOS) may be able to help. The FOS settles disputes between financial services business and their clients. You may also be able to take civil action.

Full details are available at www.financial-ombudsman.org.uk.